Salesforce Enterprise Application Manager
Building enterprise-scale CRM solutions that connect systems, automate workflows, and unlock measurable business value — across multi-cloud environments for 9+ years.
Signature Work
Architected custom REST API integrations connecting Salesforce to AWS, NetSuite ERP, Process Unity, Perygee, and Asana — fully automating the order-to-cash cycle (customers, orders, invoices) and eliminating manual reconciliation.
Designed and delivered a fully native Salesforce survey platform, replacing a costly third-party tool. Scaled from proof-of-concept to production, becoming the backbone for tracking a critical company-wide KPI.
Engineered a bespoke Configure-Price-Quote system with Rate Card versioning, a Quote Line Editor, and multiple parallel approval workflows — significantly tightening pricing governance and quote generation velocity.
Led end-to-end design and delivery of a PRM Portal for partner enablement, a Customer Support Portal for self-service case management, and a Supplier Portal for project tracking — all built on LWC for long-term scalability.
Designed the UX and data model for a custom Salesforce tool enabling the Delivery team to track project budgets and timelines in real time, improving financial visibility across complex construction workflows.
Built a custom LWC Dispatch Matrix UI introducing intelligent, score-based supplier recommendations inside Salesforce — improving decision accuracy and speed during supplier selection for operations teams.
Career Journey
Salesforce Credentials
Technical Expertise
Academic Background
Whether you're looking to architect your next Salesforce implementation, modernise an integration layer, or need a technical leader who can own the full delivery — reach out.